Recruitment support
We post roles, build candidate lists to your brief and run first contact.
Services · HR
HR operations, run for you.
We take the recruitment support, employee administration and helpdesk work off your HR team, and the decisions stay yours.
HR SERVICES
The week disappears into admin
Posting roles, chasing documents, booking interviews, preparing payroll input against a deadline. We staff that work with named people, written processes and a supervisor who owns the queue. We are 269+ people across our global teams.
What the desk covers
Screening and scheduling
Shortlists with notes, and every interview booked across calendars and time zones.
On and offboarding
Joiner packs and documents chased, then the same checklist in reverse for leavers.
HR helpdesk
A staffed queue answering leave, policy and payslip questions from your approved wording.
Records and policy
Contracts, certificates and your handbook kept current, with expiry dates raised early.
Payroll input
Attendance, leave, overtime and changes reconciled and handed to your payroll owner.
From call to running desk
01
Scoping call
We go through the work, the volume, the systems and who signs off.
02
Process capture
Each task documented your way, with approval points and an escalation route.
03
Pilot
A first group of tasks goes live while your HR lead reviews closely.
04
Full running
The agreed scope runs under a supervisor, with reporting and a standing review.
AI
AI drafts. A person decides.
HR administration is repetitive, high in volume and unforgiving of small errors. AI sorts, drafts and checks behind our people. Nothing reaches an employee, a candidate or your payroll file without a person approving it.
- Applications summarised against your criteria
- Replies drafted from your policy wording
- Every helpdesk conversation reviewed, not a sample
- Volume forecast before a hiring push
You are still the employer
EpsiDesk supports your HR operations. We are not the legal employer of your staff, and we give no legal advice. Hiring, discipline, terminations and contract terms stay with you and your own advisers.
Questions HR leads ask
No, we take the admin and your HR lead keeps the decisions.
Start with one part of HR
Tell us which part of HR is eating the week. We will say what we would take on and what stays with you. Contact sales, or write to Support@epsidesk.com.